Stay ahead of federal flood insurance requirements across your loan pipeline — track flood zone determinations, verify binder coverage, and catch non-compliant properties before they become audit findings.
Who this is for: Mortgage professionals (Lenders, loan officers, brokers). Where: your Dashboard → Flood Compliance panel. Time: ~5 min to set up; seconds per property after that.
Why this matters
Federal regulations require lenders to verify flood insurance for properties in a Special Flood Hazard Area (SFHA). Miss one and you face regulatory penalties, buyback risk, or an uninsured loss on the collateral. This tracker keeps every property's compliance status in one place so nothing falls through the cracks.
Before you start
- An active Professional plan (the Flood Compliance panel is gated by the
insurance_binder_checkfeature). - At least one property in your pipeline — search for an address first if you haven't already. See Property search.
How to track a property's flood compliance
- Open your Dashboard.
- Find the Flood Compliance panel.
- Click Add property.
- Search for the property by address and pick it from the results — the flood zone and SFHA status fill in automatically from CoverGuard's own risk data. Add any compliance details you have on hand (binder status, carrier, policy number).
- Click Save.
The property now appears in your compliance list with a status badge.
How to verify flood insurance
- When you receive proof of insurance from a borrower, open the property in the Flood Compliance panel.
- Click Mark as verified.
- The status updates to Compliant and the verification timestamp is recorded automatically — your audit trail is covered.
What you'll see
Each property shows a status badge:
| Status | Color | Meaning |
|---|---|---|
| Compliant | Green | Flood insurance verified and current |
| Non-Compliant | Red | Required insurance is missing or lapsed |
| Pending | Amber | Awaiting documentation from the borrower |
| Under Review | Blue | Documentation received, verification in progress |
| Expired | Red | Previously compliant, but the policy has lapsed |
The summary strip at the top gives you a quick read on your whole pipeline: total properties tracked, how many are compliant, non-compliant, and pending, plus upcoming review dates.
Tips
- Set review dates for periodic re-checks — flood policies renew annually, and a property can slip from Compliant to Expired if the borrower lets coverage lapse.
- Filter by status to focus on Non-Compliant and Pending properties first. Those are the ones that need action now.
- Use the Advisor to ask about a property's flood zone or SFHA status — it can pull the FEMA data and explain what it means for compliance.
Troubleshooting
- "The Flood Compliance panel isn't showing" → it requires a Professional plan and the Lender role. Check your role under Account and your plan under Account → Subscription. See Billing & plans.
- "A property shows the wrong flood zone" → CoverGuard pulls flood zone data from FEMA NFHL. If you have a more recent determination (e.g., a LOMA), update it manually in the compliance record.
- "I need an audit export" → the compliance panel includes a download option for your records.
Do this next
Add the properties in your active pipeline and verify each one's flood insurance status. Then set review dates so you catch renewals before they lapse.
- Clients & deals pipeline — manage the deals these properties are tied to
- Alerts: carrier-exit & renewals — automated alerts when a carrier exits or a policy renewal is coming