Put CoverGuard to work inside the tools you already use — get a Slack message the moment a carrier stops writing on a home in your book, log every quote to a spreadsheet, or push a new lead straight into your CRM, without anyone writing code.
Who this is for: Agents, Lenders and Insurance professionals on a Professional plan or above. Where: Sys Admin → Developer → Zapier. Time: ~10 min for your first Zap.
New here? Do Getting started first (signup, terms, your first property check).
What you can automate
Zapier connects CoverGuard to 9,000+ other apps. You pick a trigger (something that happens in CoverGuard) and Zapier does the rest in whatever tool you choose.
| When this happens in CoverGuard | A Zap can… |
|---|---|
| A carrier stops writing on a property you follow | Post to Slack, create a task, start a re-shop — the retention moment, caught the day it happens |
| A policy renewal is approaching (60, 30 and 7 days out) | Create a calendar event, open a ticket, text the client |
| A new lead is captured from a Record you shared | Add them to your CRM while they are still reading |
| A quote is requested | Log it to a sheet, notify the team |
| A quote changes status | Email the client the moment a carrier responds |
| A property is saved to your book | Mirror your book into a spreadsheet or reporting tool |
…and what CoverGuard can do for you
Triggers send data out. Actions let a Zap do something in CoverGuard:
| Action | What it does |
|---|---|
| Check a Property | Give it an address, get back the flood, fire, wind, earthquake and crime picture plus whether carriers are writing there. The one most people build first: new lead in my CRM → check the property → post the result to Slack. |
| Create Client | Add someone to your book — every new lead, automatically. |
| Create Deal | Open a deal in your pipeline. |
| Add Property Note | Attach a note to a property. |
| Find Client / Find Property | Look something up before acting, so you update rather than duplicate. |
Nothing here needs an engineer. If you can build a Zap, you can build these.
Connect your account
- Go to Sys Admin → Developer → Zapier and select Connect Zapier.
- Copy the connection key it shows you. It is displayed once — paste it somewhere safe before you close the panel, or generate a new one later.
- In Zapier, add a CoverGuard step and choose Connect a new account.
- Paste the key. Zapier confirms the connection and you are ready to build.
That key only reaches the Zapier surface. It cannot read or change anything else in your account, and its permissions are fixed when it is created — nobody can widen them later, including you.
Build your first Zap
Start with the one that pays for itself fastest:
- In Zapier, create a Zap and choose CoverGuard → Carrier Stopped Writing as the trigger.
- Pick your connected CoverGuard account.
- Choose a sample record so you can map fields. If your account is brand new and has no history yet, Zapier shows a representative example instead — that is normal, and real data flows once the Zap is live.
- Add whatever action you want: a Slack message, a task, a row in a sheet.
- Turn the Zap on.
From then on it fires the moment the event happens. There is no polling and no delay.
Checking a brand-new address
The Check a Property action behaves differently the first time it sees an address, and it is worth knowing why.
If CoverGuard has assessed the property before, you get the full answer straight away. If it hasn't, CoverGuard has to go and gather federal and commercial data for that specific address — which takes longer than Zapier will wait. So the step returns immediately with a status of pending, and the work continues in the background.
To use the result, add a second Zap with the Property Check Completed trigger. It fires the moment the assessment lands. (There is a "wait for a first-time assessment" toggle if you would rather the step block — only use it if you are comfortable with a slow step.)
What it means
Zaps fire on real events, instantly. When something happens in CoverGuard we deliver it to your Zap straight away, rather than Zapier checking every few minutes.
Turning a Zap on subscribes it; turning it off unsubscribes it. You never manage anything on the CoverGuard side — the Developer page shows Zapier-managed subscriptions as read-only so nobody deletes one by accident and quietly breaks a live automation.
Delivery is at-least-once. Very occasionally the same event can arrive twice (a retry, or a resend after an outage). Zapier de-duplicates these for you automatically, so a Zap will not run twice for one event.
The data in a Zap is the same data in your Record. Risk scores and premium figures are modeled estimates — decision support, not a binding quote or appraisal. Don't wire a Zap that treats a modeled premium as a final price to a client.
What your plan includes
| Professional | Team & Enterprise | |
|---|---|---|
| Zapier connections | 1 | 5 |
| Zaps listening at once | 10 | Unlimited |
| Events per hour, per Zap | 500 | 5,000 |
| Zap steps per month | 10,000 | 100,000 |
| Company-wide connection | ✗ | ✓ |
The hourly limit exists to protect you. Zapier bills by task, and a market-wide event — a carrier withdrawing from an entire state — can touch every property in your book at once. The ceiling stops a single day from consuming a month of your Zapier plan. Anything held back is recorded, so nothing disappears without a trace.
Personal or company-wide. By default a connection sees your book — a Zap you build works on your clients and your properties. On Team, a company owner or admin can create a company-wide connection instead, whose Zaps see every member's activity. That is what most brokerages want: "alert us when a carrier exits on any of our listings", not just yours.
Company-wide is deliberately restricted to owners and admins, because it means one person's Zap can see everyone's work. A regular member can always connect their own personal one.
Tips
- Start with one Zap. Carrier exits and renewals are where the money is; the rest can wait.
- Filter early. If you only care about high-value clients, add a Zapier filter step right after the trigger so you spend tasks on events that matter.
- Name your connection. If you keep separate connections for testing and production, give them names when you create them — the Developer page lists them by name.
- Disconnect properly. Removing a connection in CoverGuard also switches off every Zap it was feeding, so there is no way to leave data flowing to a credential you thought you revoked.
- Watch for a loop if you sync clients both ways. A Zap that creates a CoverGuard client from your CRM, plus a second Zap that creates a CRM contact whenever a CoverGuard client is added, will feed each other. Pick one direction, or add a Zapier filter so each Zap ignores records the other one made.
Troubleshooting
| What you see | What it means |
|---|---|
| Zapier will not accept the key | It is copied incompletely, or the connection was removed. Generate a new one from Connect Zapier. |
| "Your plan does not include Zapier" | Zapier needs a Professional plan or above. Your key is fine — the plan is the blocker. |
| "You have reached your connection limit" | You already hold the maximum for your plan. Disconnect an unused one, or upgrade. |
| A property check says "pending" | Normal for an address CoverGuard hasn't seen. Add a Property Check Completed trigger to continue when it's ready. |
| "That address could not be resolved" | CoverGuard couldn't match it to a US property. Add city and state, or check the spelling. |
| A Zap turned on but never fires | Nothing has happened yet that matches the trigger. Test it by causing the event yourself — save a property, or request a quote. |
| Two Zaps keep triggering each other | You have a loop — one Zap creating CoverGuard clients from your CRM, another creating CRM contacts from CoverGuard clients. Turn one off, or filter out records the other Zap created. |
| A busy hour arrives incomplete | You hit the hourly ceiling for your plan (see the table above). Nothing is lost — held-back events are recorded — but they are not delivered. It usually means a market-wide event touched your whole book at once. |
| Nothing appears in the field mapper | A new account has no history yet. Build with the example Zapier shows; real fields arrive with the first live event. |
| The Zapier option is missing entirely | Zapier is not switched on for your workspace yet. Ask your CoverGuard contact to enable it. |
Do this next
- Set up a re-shop workflow around carrier exits and renewals.
- Building something custom instead of using Zapier? The same events are available directly — see the API reference.